INFORMATION GIVEN PURSUANT TO ART. 13 OF LEGISLATIVE DECREE 196/2003

In line with Art. 13 (information), legislative decree n. 196 of June 30th 2003, we hereby inform that the European Consumer Centre Italy - Bolzano office, processes the personal data of users providing our office with their data in accordance with the legal provisions. The European Consumer Centre Italy - Bolzano office assures that the processing of personal data takes place in respect of fundamental rights and freedom as well as in respect of the dignity of the person concerned, with particular attention to confidentiality, individual identity and the right to personal data protection.

The above mentioned rights can be exercised by the party concerned or by an appointed person by means of a registered letter addressed to European Consumer Centre Italy - Bolzano office, via Brennero 3, 39100 Bolzano (BZ).

Please read the pdf below for information on how the European Consumer Centres (ECCs) which are members of the European Consumer Centres’ Network (ECC-Net) handle personal data of consumers who address the Centres with requests for information and who seek assistance in the treatment of a complaint or the settlement of a dispute with a trader in another EU Member State or in Norway or Iceland.