Sample Letter - Flight - Damaged baggage
The claim of compensation when your baggage is damaged during the transport is regulated by the EU regulation (EC) No 889/02 an by the Montreal Convention.
It defines a compensation up to 1288 SDRs, which is about 1600 Euro depending on the exchange rate.
The complaint has to be sent within 7 days departing from the day when the baggage has been given back to the passenger.
The claim of compensation when your baggage is damaged during the transport is regulated by the EU regulation (EC) No 889/02 an by the Montreal Convention.
It defines a compensation up to 1288 SDRs, which is about 1600 Euro depending on the exchange rate.
The complaint has to be sent within 7 days departing from the day when the baggage has been given back to the passenger.
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